Yes a 12V battery is required at all times. All Ghost Controls Automatic Gate Opener Systems are battery powered. This design is inherently safer and allows the systems to be installed in almost any location in the world.
The 12V battery can be recharged with either a Ghost Controls UL Listed AC Transformer that is plugged into a 120VAC outlet OR by one or more solar panels. Ghost Controls offers a 10W Solar Panel kit with the panel, mounting pole, mount brackets, and hardware to mount the panel to a fence or post and adjust to maximize your solar charging potential. You can use up to three 10W panels or 30W in total of solar power.
Our most phone call received is customers dealing with a low battery in their system. This low battery can be caused by a number of things including:
- A tripped GFCI circuit breaker at the home on the circuit that the AC Transformer is plugged into.
- Not enough solar power charging time for your discharge rate.
- Not enough solar power charging capability (not enough solar panels) for your given installation.
For solar installations, please refer to our help guide for solar recommendations by clicking here.
Yes our support website can be reached at the following URL: https://myghostcontrols.force.com/Support/s/
Our Technical Support Team can be reached at:
850-898-1411 Monday through Friday (excluding holidays) from 8am-5pm Eastern Time
You can also send us an email after hours to: firstname.lastname@example.org. We will respond to all voicemails and emails as quickly as we can when we return to the office.
No. Only Ghost Controls remote transmitters and keypads will be able to control a Ghost Controls Automatic Gate Opener System. We use a proprietary algorithm that we call GhostCode to control our system on 433.92MHz. We designed our systems this way to maximize the long range operation of your radio frequency (RF) devices so that you can open/close your gate from further away.
If you instead want to add the convenience and versatility of Ghost Controls to your existing system, we encourage you to look at our AXUR Universal Receiver Kit that would allow you to use a Ghost Controls remote and keypad with another manufacturer's access control system.
NO. We do not recommend the use of any post-mount gate opener system, Ghost Controls or other manufacturers, on solid panel gates (also known as privacy gates). These gates can get caught by the wind, act like a sail, and exert an exceptionally large force onto the entire system which will damage the system and void the warranty of your opener. No more than 30% of the surface area of your gate can be solid in order to use a Ghost Controls gate opener system.
No. Your gate must not use a wheel and must swing freely and level throughout the entire range of motion of the gate. If you cannot easily swing your gate by pushing/pulling on the gate from approximately 3 feet away from the hinge side of the gate, you must first fix this problem before installing an automatic gate opener system.
Ghost Controls automatic gate opener systems are only for use with single-family residential applications.
Ghost Controls gate opener systems are designed for Single Family Residential Use Only. Use in other applications will void the Warranty.
TSS1 & TDS2 FAQs
DS1U & DD2U FAQs
DTP1, DTP1XP, and DEP2 FAQs
HDP1 & HXXD FAQs
This system is designed for and warrantied for use on Single Family Residential Applications only.
Remote Transmitter FAQs
You can control up to two different Ghost Controls systems with each remote because there are two buttons on each remote with the "GC" logo on them. Each button can control either a single or dual system.
If you have two remotes and only one Ghost Controls system, you can actually program both buttons to operate your age by "teaching" the GhostCode to the unused buttons just like you would if you have two different systems.
There is no limit to the amount of transmitters that you can add to a Ghost Controls system. You can add as many AXS1, AXP1, or AXR1 remote transmitters, in any combination, as you want to our systems.
AXWK Wireless Keypad FAQs
Two C batteries are required and not included for the AXWK Premium Wireless Keypad. We recommend a name brand of alkaline batteries such as Energizer or Duracell for best performance, especially in cold or hot weather.
Yes, you can put a keypad on the outside of the gate and another keypad on the inside of the gate. This is a popular solution for many people who enable autoclose because it will allow guests to enter and exit the gate using a PIN code. You can also consider putting your keypad on the inside of your property into "PartyMode Secure" mode so that the gate looks secure but a touch of any numeric button on the keypad will open the gate to allow the guest to leave.