20:29 17 Jan 19
I cannot express how courteous and professional everyone at Ghost Controls has been to my husband and myself. Our gate is amazing, but we had an unfortunate event happen when our puppy ate all the wires. Mark Brown was so incredibly patient with me in explaining what needed to be done. From start to finish we could not ask for a better product and better customer service. If we could give "10" stars, we would!
23:05 05 Jan 19
We purchased the Coop controller so we would not have to rely on anyone opening or closing the chickens up during a vacation last year. We have been very pleased, it works great and the two times we have needed support the customer service experience was exceptional! This is a great product-be sure to follow the directions that are provided in the manual or instructional videos that are found on their website which were very helpful!
21:04 28 Dec 18
Awesome service! These guys focus on making sure their customers have a quality product! If you are considering their products, you don't need to look any further. Good quality, fair price, excellent support! Highly recommend them.
21:53 20 Dec 18
The unit is easy to install, instructions are great even though I had a few problems the great tech support Ghost has got me through it every time. I love the gate opener and encourage other to invest in it. Thanks support for all the help
01:12 14 Dec 18
My husband and I were quite skeptical about purchasing an automatic gate opener from the get go. So many different manufactures to choose from and we kept seeing the same thing...poor customer service & faulty product and quite frankly I didn’t wanna pay that much for the headache I was going to endure.I finally found Ghost Controls and read very positive and encouraging reviews so instead of going to distribution I decided to go direct. Since I work with manufactures on a daily basis I have found that sometimes that could be the best direction to take. It was an easy website to maneuver and they take PayPal so it was a win-win situation.The product came sooner than expected and was packaged correctly to prevent damage. the best part... the batteries and 5 button transmitters came fully charged what a bonus! My husband installed it the following day and it didn’t take long to get it up and running.We also decided to get the zombie lock and again I placed the order online. well I forgot that we needed the brackets for the tube gates that are needed for proper installation so I called up customer service and left a message explaining my dilemma and a short time later I received an email from a sales associate named Danny.I gave Danny a call and he advised that he received my message and then proceeded to run over to shipping grab the box that was on the dock ready for pick up and open it up and threw the hardware in there at no charge Merry Christmas he says to me.Needless to say I am totally impressed with my experience and the integrity of this company. Serena Brown*
03:21 11 Dec 18
We purchased a gate opener from Ghost Controls about 2 years ago and have not had any problems. Their products are great and their customer service is is best. You might find a cheaper gate opener but you won't find a better one for the money!!
Jo Lea Burger
00:34 11 Dec 18
I called and spoke with sales and the gentleman was very helpful in getting what I needed replaced. I did not know my spouse was also speaking to a representative to get the arm to our gate replaced. They were very helpful and sent us the parts the same day. Would definitely recommend this product.
19:49 29 Nov 18
Just placed the order, but had a great experience to share. I got a promo email offering a 15% Black Friday discount on orders through 11/26. However these tired eyes read the font as 11/28, so when I ordered the discount had already expired. I put a note at the bottom of the order explaining the situation, but didn't expect much. Overnight, I received another email from Ghost Controls issuing a ~$100 (15%) refund, no questions asked!Terrific customer service, which I wanted to recognize!
15:53 27 Nov 18
Ghost controls products are exactly as advertised. Functional, ease of installation, adaptable to my unique configuration needs. Most importantly, their customer service promises are real. Prior to my purchase I spent a good bit of time on the phone with them getting assistance with the design of the system. They were endlessly patient an educated me so that we got it right the first time. The system itself was easy to install and just works. The driveway gate worked so well that I also installed a coop control. It rocks, too. Don’t hesitate to rely on this product. In fact, ask them to give you my phone number and I’ll walk you through what we did and why.
15:03 20 Nov 18
I found Ghost Controls on the web while looking to replace our old gate. All aspects of our purchase and tech support have been positive. I would highly recommend working with this company!
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If your looking for a GREAT gate control system with EXCELLENT customer service, look no further!! These people are the best!! Mark & John have been very professional & helped both times I’ve called in. They always get back to me in a timely manner & are patient and knowledgeable until the issue is resolved.We love our Ghost Control System!!!!
We bought one, and was so impressed with it, and their helpful after-purchase service that we bought another one. My husband didn't have any trouble installing it, but it had a glitch a few days later he couldn't figure out. They stepped him through it over the phone, and in minutes it was working perfectly again.
Replaced my Apollo System with the TDS2. Easy install, works great. Excellent customer service! Wish I would have done this years ago.
I installed a single gate controller system from Ghost Controls a few months ago. Instructions were sinple and easy to follow. I had my gate opener installed in a couple of hours. Product quality was great. I had two instancesd where lightning damaged the main board, the board in the arm, the antenna amplifier board and the alarm speaker. While I did have to replace the main board, Ghost was nice enough to send me the other parts free of charge. I would definitely recommend Ghost controls for any of your gate needs.
I bought a ghost controller about a month ago! The absolute best gate controller I’ve ever installed. They’re easy to set up and their technical support is off the chain! Unfortunately my controller got hit by lightning after being installed only 3 days and fried every computer in the main box. I called the technical support and although lighting is not usually covered, they sent me all new parts and walked me through the whole process!! This company gets 5 stars from me, and they’re the only company I’ll use for future gate controllers!!
Very good product and support