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Privacy policy

Privacy Policy

Last updated: March 2026

1. Who We Are

GHOST CONTROLS LLC ("Ghost Controls," "we," "us," or "our") designs, manufactures, and sells automatic gate openers and related products. Ghost Controls is part of the ASSA ABLOY Group.

Company information:
GHOST CONTROLS LLC
3166 Hartsfield Road
Tallahassee, FL 32303, USA
Email: marketing@ghostcontrols.com
Phone: 850‑898‑1411

2. Scope of This Policy

This Privacy Policy applies to Ghost Controls websites (including ghostcontrols.com), online stores operated through Shopify, customer portals, marketing communications, and customer support interactions.

This policy does not apply to third‑party websites or platforms (such as social media platforms or payment providers) that are governed by their own privacy policies.

3. Information We Collect

3.1 Information You Provide Voluntarily

  • Name
  • Email address
  • Phone number
  • Shipping and billing address
  • Account credentials (where accounts are created)
  • Purchase, order, and warranty information
  • Information submitted through contact forms or live chat

Checkout and account functionality is managed through Shopify. Payment information is processed securely by third‑party payment providers. Ghost Controls does not store full credit card numbers.

3.2 Information Collected Automatically

  • IP address
  • Device and browser information
  • Pages viewed, interactions, and navigation paths
  • Approximate geographic location derived from IP address
  • Referral source (such as advertising campaigns)

This information is collected using cookies and similar technologies, subject to your consent preferences.

4. Cookies, Tracking, and Consent

Ghost Controls uses cookies and similar technologies to operate our website, analyze performance, and support marketing activities.

4.1 Cookie Consent Management

We use Consentmo to manage cookie consent. When you visit our website, you can:

  • Accept or reject non‑essential cookies
  • Manage consent by category (analytics, marketing, etc.)
  • Change or withdraw consent at any time through the cookie settings link

Our cookie banner dynamically adapts to regional and state‑level requirements based on your location.

4.2 Types of Cookies and Trackers

  • Essential cookies – required for website functionality
  • Analytics cookies – including Google Analytics
  • Marketing and advertising cookies – including Meta (Facebook) Pixel and Google Ads

5. How We Use Personal Information

  • Process and fulfill orders
  • Provide customer support and warranty services
  • Send transactional communications (order confirmations, shipping updates)
  • Send marketing communications (email and planned SMS, where permitted)
  • Conduct analytics and improve website and product performance
  • Measure advertising effectiveness and retarget users

SMS opt‑in data and consent are not shared with third parties for marketing purposes.

6. Legal Bases for Processing

Where required by law, Ghost Controls processes personal information based on consent, contractual necessity, legal obligations, and legitimate business interests that do not override individual rights.

7. Sharing of Information

We may share personal information with service providers (such as Shopify, payment processors, analytics and advertising partners), ASSA ABLOY Group companies, and authorities where required by law. Ghost Controls does not sell personal information.

8. International Data Transfers

Personal information may be processed in the United States or other countries where Ghost Controls or its service providers operate. Appropriate safeguards are applied where required.

9. Data Retention

Personal information is retained only as long as necessary for the purposes described in this policy or as required by law.

10. Your Rights

Depending on your location, you may have the right to access, correct, delete, restrict, or object to the processing of your personal information, and to withdraw consent.

California residents may exercise rights under the CCPA/CPRA through our "Do Not Sell or Share My Personal Information" page. Canadian residents have rights under PIPEDA.

11. Children’s Privacy

Ghost Controls products and services are not directed to children, and we do not knowingly collect personal information from children.

12. Security

We implement reasonable technical and organizational measures to protect personal information, but no system can be guaranteed to be completely secure.

13. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on our website with a revised effective date.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: marketing@ghostcontrols.com
Phone: 850‑898‑1411