Researching Product Information On

Researching Product Information On

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Recently, I went into researching product information and directions for my Ghost Controls® automatic gate opener without any prior knowledge of how the product works. I was apprehensive about approaching an installation as someone who has such limited experience, but as soon as I began browsing, my attitude changed.

Finding the most relevant product information on the website is completely seamless; the layout is easy to follow, giving any user the opportunity to find what they are looking for without trouble. Having the option to design your own Ghost front and center will streamline many customers' experiences on the site, and the drop-down menus up at the top of the page are a comprehensive way to browse many other categories. Whenever something more specific is needed, the search bar at the top right corner is an added convenience that is handy for looking up keywords.

Ghost Controls®' website makes the process of installation easy to understand with its informative walkthrough videos. Found under the "Support" drop-down menu, this section showcases nine different steps of the installation process in video format, all in order for navigation purposes. Setting up each component of a Ghost Controls® remote gate opener is made to be simple, but by working along with the well articulated and filmed videos, this simplicity is taken to the next level.

If a customer were to run into any problems before, during, or after installation, an FAQs (Frequently Asked Questions) section can be found on the Main Support Page. At first glance, the FAQs present a large variety of questions about many different aspects of Ghost Controls® products in a neat categorization.

However, the addition of highly comprehensive answers to each of these questions is what makes this section so helpful. I was pleasantly surprised to see that underneath the question, "Can I use my phone to open my gate?" there is a straight-forward answer, along with an option to see which products make it possible and a way to add them to my cart immediately.

I found it easy to navigate to the Troubleshooting section on the same Main Support Page, and was impressed by how thorough the group of potential problems is. I was able to find everything from wiring diagrams to electric driveway gate and system maintenance tips, with subcategories inside each.

Fifteen additional Ghost Controls® videos can be found in this section, covering more specific troubleshooting problems, like changing the Master PIN on a keypad. Overall, this section of the website is a convenient tool for troubleshooting potential driveway single swing gate problems prior to calling tech support at Ghost Controls®.

I had wondered about the correct specifications of a Ghost Controls® single or dual gate opener to fit a gate properly, and I found a detailed series of answers in the Mounting Specifications & Dimensions section. Here there are diagrams for every conceivable piece of equipment in Ghost Controls®' catalog; every dimensional measurement can be referenced for any part of an operator or its accessories.

My perception of the Ghost Controls® website after one initial use is that a great amount of thought went into its planning and structure. A core tenet of the site's layout is to create an intuitive experience for first-time users like me, yet the wealth of information that is accessible means that any customer who comes back looking for answers will find what they are looking for and then some. For example, a customer might navigate the website looking for basic troubleshooting tips and find that the entirety of every product's physical user manual is on the site in PDF form.

Now that I have looked through for product information, I am confident that I would be able to install a gate operator with ease at any time.

Looking to learn more about Ghost Controls® solar gate openers and gate opener accessories? 

Ghost Controls offers a wide array of reliable driveway swing gate openers, including chain link gate openers. For years, customers have asked for an alternative for slow, unreliable, and noisy operators. At Ghost Controls we have worked hard with innovations in Noise Reduction, Speed, and Reliability on our heavy duty electric gate openers. Additionally, we provide all of our customers with the opportunity to share our love of solar powered renewable energy by converting their systems into a solar automatic gate opener. Using a solar operator is a great way to go off the grid and provide your swing gate operator system with endless clean energy for your remote gate opener.

Speed, and Reliability:

  • Quiet – motor noise is accurately correlated to quality in the mechanical and electronic design. All our openers have a maintenance free gear box and motor. They were designed for smooth, quiet operation regardless of the age and cycles of the battery powered gate opener.
  • Fast – Our mechanical design and new radio frequency offer superior range offering a greater level of convenience for customers.
  • Invincible (Limited Life-Time Warranty) – The motor is one of the most critical components to ensure reliability and longevity. We back our proprietary gear motors with a limited lifetime warranty. No other product in the market can make this claim.

GHOST CONTROLS® single and double swing gate openers are designed and manufactured with pride, delivering the highest quality product and customer support in the industry. We believe in our products with our limited lifetime warranty on each solar compatible dual or single gate opener*. Our corporate philosophy is; steadfast commitment to our customers, culture, products, and people.

*Limited lifetime warranty on motor and gear assembly.

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