Quick Troubleshooting

Click a Blue Box below to scroll to that section of quick tips.

Single Gate Opener System

I get 7 beeps and no operation. This beep means no movement was detected from the 1st operator arm

  • Replace the RED F1 10amp fuse on the system control board. Test System.
  • Turn the system off and remove the 1st operator arm wires from the terminal. Check terminal and wire condition, replace wires according to color code, and turn the system back on. Test System.
  • If the arm moves a little and you hear the 7 Beep error code, check your battery voltage. It should be above 12 volts and remain above 12 volts for the system to remain operational.  If your battery voltage is good at this point, please contact Technical Support for further assistance.

I press my transmitter and nothing happens(no beeps/no movement)

The Number 3 dip switch (blue box of 4 switches on your system control board) is in the wrong position. It must be positioned to the left (toward S.FORCE). The only condition or reason to have the switch to the right is if your system includes Ghost Controls’ monitored external photo beams (AXPE).

I am having trouble getting the gate to move with the JOG buttons during setup

For pull to open single gates:

  1. Use a working remote to set your limit. 
  2. Activate the gate to close with the remote transmitter.
  3. When the gate reaches the desired closed position, press and release the remote transmitter button.  This will stop the gate.
  4. You may need to use the JOG Buttons on the control board to fine-tune the position.
  5. Press and hold down the 1st SET button until it beeps,  then release.
  6. Activate the gate to open with the remote transmitter.  The gate will return to the fully open position and beep one time indicating it has learned its closed limit position.

For push to open single gates:

  1. Use a working remote to set your limit. 
  2. Activate the gate to open with the remote transmitter.
  3. When the gate reaches the desired open position, press and release the remote transmitter button.  This will stop the gate.
  4. You may need to use the JOG buttons to fine-tune the position.
  5. Press and hold down the 1st set button until it beeps, then release.
  6. Activate the gate to close with the remote transmitter. The gate will return to a fully closed position and beep one time indicating it has learned its closed limit position.

I get 5 beeps and no operation

Turn the system off and remove the 1st. operator arm wires from the terminal. Check terminal and wire condition, replace wires according to color code, and turn the system back on. Test System.

My gate partially reopens after closing or partially recloses after opening

  • This a limit adjustment issue or bracket placement issue. Please review your installation manual for additional details on setting the extended arm position limit.
  • Remember that on pull to open gates, the open gate position is determined by bracket placement with a fully retracted operator arm.
  • For Push to open gates, the closed gate position is determined by bracket placement with a fully retracted operator arm.

My gate seems to open at random times (system with wired or wireless vehicle sensor)

If you do have an exit vehicle sensor, it will need recalibrated

  • If you are using a vehicle sensor, disconnect the white wire that goes to “open” at the “hard wired Inputs” terminal and the red wire that goes to ” + ” on the “lock ” terminal.
  • Test. If the unit starts working with the remote transmitter, we will need to recalibrate the exit sensor. Allow the system to sit idle for approximately 10 minutes with the white and red wires still disconnected.
  • In order to recalibrate the exit sensor,  first make sure the system is turned off. Reconnect the red wire to the Lock + terminal. Turn the system on and leave the sensor undisturbed (not allowing or moving any metallic objects around the sensor) for approximately 10 minutes. Reconnect the white wire from the exit sensor back to the “open” terminal (Note: Sensor must be buried a minimum of 12 inches below the surface). Retest to assure the sensor is working properly. If the problem continues, try to relocate the sensor if possible. If the problem persists, the exit sensor might have a defect.
    •  

When I try to activate the gate:

  • I am getting a beeping pattern that does not match one of the other patterns discussed here OR
  • I am getting the same series of beeps that I hear when I turn the system off and then on again.

This is usually because of low voltage of the system battery/batteries. 

  • Check your battery voltage to verify it is above 12 volts.
  • If the voltage is below 12 volts, it will cause significant issues with the system. These symptoms include causing the system to partially or fully reboot due to the low voltage.

I am getting 5 Rapid Beeps/How do I reset the system when I disconnect my ZombieLock?

  • Make sure all your lock wires are secure. Turn the system off, remove the red, black, and blue wires from the control board.  Inspect and replace the wires back into the terminals. Test system.
  • If the lock is disconnected or has been removed, please click here.

What do the LED Indicators on System Control Board indicate?

“Power Status” LED Green

  • on = transformer power present
  • Blinking = solar panel power present
  • off = no power present / not currently charging

“Battery Condition” LED Yellow

  • on = battery good
  • Blinking = low battery
  • off = Unit has been on longer than 1 minute (LED times out) or no battery detected.

“Status” LED Red

  • Blinks once = input change detected (exit sensor, wired push button activated, etc..)
  • Blinks continuously = blinks along with alarm codes to provide visual feedback. Also, it could mean a potential accessory issue. Disconnect accessories connected to the “Hardwired Inputs” terminal and test system. 

Where is the serial number located on a Ghost Controls gate opener system?

The serial number is located on a label on the left side of the system control box.

Dual Gate Opener System

I get 7 beeps and no operation. This beep means no movement was detected from the 1st operator arm

  • Replace the RED F1 10amp fuse on the system control board. Test System.
  • Turn the system off and remove the 1st operator arm wires from the terminal. Check terminal and wire condition, replace wires according to color code, and turn the system back on. Test System.
  • If the arm moves a little and you hear the 7 Beep error code, check your battery voltage. It should be above 12 volts and remain above 12 volts for the system to remain operational.  If your battery voltage is good at this point, please contact Technical Support for further assistance.

I get 8 beeps and no operation. This beep means no movement was detected from the 2nd operator arm. 

  • Replace the RED F2 10amp fuse on the system control board. Test System.
  • Turn the system off and remove the 2nd operator arm wires from the terminal. Check terminal and wire condition, replace wires for 2nd operator according to color code and turn the system back on. Test System.

I press my transmitter and nothing happens(no beeps/no movement)

The Number 3 dip switch (blue box of 4 switches on your system control board) is in the wrong position. It must be positioned to the left. (toward s.force). The only condition/reason to have it to the right is if you are using additional Ghost Controls’ monitored external photo beams (AXPE).

I am having trouble getting the gate to move with the JOG buttons during setup

For pull to open dual gates:

  1. Use a working remote to set your limit. 
  2. Activate the gate to close with the remote transmitter.
  3. When the gate reaches the desired closed position, press and release the remote transmitter button.  This will stop the gate.
  4. You may need to use the jog buttons to fine-tune the position.
  5. Press and hold down the 1st set button until it beeps, then release.
  6. Activate the gate to open with the remote transmitter. Pressing the remote button will cause the  gate the return to full open position and beep one time. This one beep indicated it has learned the closed limit position.

For push to open dual gates:

  1. Use a working remote to set your limit. 
  2. Activate the gate to open with the remote transmitter.
  3. When the gate reaches the desired open position press and release the remote transmitter button.  This will stop the gate.
  4. You may need to use the jog buttons to fine-tune the position.
  5. Press and hold down the 1st set button until it beeps, then release.
  6. Activate the gate to close with the remote transmitter and gate the return to full close and beep one time. It has learned its open limit position.

I get 5 beeps and no operation

Turn the system off and remove the 1st operator arm wires from the terminal. Check terminal and wire condition, replace wires according to color code and turn the system back on. Test System.

My gate partially reopens after closing or partially re-closes after opening

  • This is a limit adjustment issue or bracket placement issue. Please review your installation manual for additional details regarding setting the extended arm position limit.
  • Remember that with pull to open gates, the open gate position is determined by bracket placement with a fully retracted operator arm.
  • For Push to open gates, the closed gate position is determined by bracket placement with a fully retracted operator arm.

My gate seems to open at random times (system with wired or wireless vehicle sensor)

If you do have an exit vehicle sensor we need to re-calibrate

  • If you are using a vehicle sensor, disconnect the white wire that goes to“open” at the “hard wired Inputs” terminal and the red wire that goes to ” + ” on the “lock ” terminal.
  • Test. If the unit starts working with the remote transmitter,  we will need to recalibrate the exit sensor. Allow the system to sit idle for approximately 10 minutes with the white and red wires still disconnected.
  • In order to recalibrate the exit sensor,  first make sure the system is turned off. Reconnect the red wire to the Lock + terminal. Turn the system on and leave the sensor undisturbed (not allowing or moving any metallic objects around the sensor) for approximately 10 minutes. Reconnect the white wire from the exit sensor back to the “open” terminal (Note: Sensor must be buried a minimum of 12 inches below the surface). Retest to assure the sensor is working properly. If the problem continues, try to relocate the sensor if possible. If the problem persists, the exit sensor might have a defect.
    •  

When I try to activate the gate:

  • I am getting a beeping pattern that does not match one of the other patterns discussed here OR
  • I am getting the same series of beeps that I hear when I turn the system off and then on again.

This is usually because of low voltage of the system battery/batteries. 

  • Check your battery voltage to verify it is above 12 volts.
  • If the voltage is below 12 volts, it will cause significant issues with the system. These symptoms include causing the system to partially or fully reboot due to the low voltage.

I am getting 5 Rapid Beeps/How do I reset the system when I disconnect my ZombieLock?

  • Make sure all of your lock wires are secure. Turn the system off, then remove the red, black, and blue wires from the control board.  Inspect and replace the wires back into the terminals. Test system.
  • If the lock is disconnected or has been removed, please click here.

What do the LED Indicators on System Control Board indicate?

“Power Status” LED Green

  • on = transformer power present
  • Blinking = solar panel power present
  • off = no power present / not currently charging

“Battery Condition” LED Yellow

  • on = battery good
  • Blinking = low battery
  • off = Unit has been on longer than 1 minute (LED times out) or no battery detected.

“Status” LED Red

  • Blinks once = input change detected (exit sensor, wired push button activated, etc..)
  • Blinks continuously = blinks along with alarm codes to provide visual feedback. Also, it could indicate a potential accessory issue. Disconnect accessories connected to the “Hardwired Inputs” terminal and test system. 

Where is the serial number located on a Ghost Controls gate opener system?

The serial number is located on a label on the left side of the system control box.

Remotes and Keypads

How do I add additional remotes to my system?

Only one remote transmitter is learned to the control board. See the inside cover of your control box for instructions.  All others must be cloned from that remote transmitter. CLICK HERE FOR VIDEO.

Programming a new remote causes my other remote(s) to stop working.

Only one remote transmitter is learned to the control board. See the inside cover of your control box for instructions.  All others must be cloned from that remote transmitter. CLICK HERE FOR VIDEO.

Keypad will not work.

Check and replace batteries. Two C batteries are required in keypad.

Other Accessories

My gate seems to open at random times (system with wired or wireless vehicle sensor)

If you do have a exit vehicle sensor we need to re-calibrate

  • If you are using a vehicle sensor, disconnect the white wire that goes to“open” at the “hard wired Inputs” terminal and the red wire that goes to ” + ” on the “lock ” terminal.
  • Test. If the unit starts working with the remote transmitter,  we will need to recalibrate the exit sensor. Allow the system to sit idle for approximately 10 minutes with the white and red wires still disconnected.
  • In order to recalibrate the exit sensor,  first make sure the system is turned off. Reconnect the red wire to the Lock + terminal. Turn the system on and leave the sensor undisturbed (not allowing or moving any metallic objects around the sensor) for approximately 10 minutes. Reconnect the white wire from the exit sensor back to the “open” terminal (Note: Sensor must be buried a minimum of 12 inches below the surface). Retest to assure the sensor is working properly. If the problem continues, try to relocate the sensor if possible. If the problem persists, the exit sensor might have a defect.
    •  

I am getting 5 Rapid Beeps/How do I reset the system when I disconnect my ZombieLock?

  • Make sure all of your lock wires are secure. Turn the system off, then remove the red, black, and blue wires from the control board.  Inspect and replace the wires back into the terminals. Test system.
  • If the lock is disconnected or has been removed, please click here.